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  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 753.14 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional (NCE)
    Dynamics 365 Customer Service Professional (NCE)

    Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)

    Price: 399.49 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)

    Price: 158.79 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFNK:0003)

    Price: 160.91 £ | Shipping*: 0.00 £
  • Sanct Bernhard Sport Resistance Band - 1 item
    Sanct Bernhard Sport Resistance Band - 1 item

    The small and effective sporting equipment for streching, Pilates, rehabilitation sport and physical therapy – including a workout leaflet (in german language). Dimensions: 30 x 5 cmColour: yellowLevel: easy

    Price: 3.53 £ | Shipping*: 14.50 £
  • Sanct Bernhard Sport Half Marathon Set - 6 item
    Sanct Bernhard Sport Half Marathon Set - 6 item

    Everything that you need in one set: 2 x Peach and Passion Fruit Isotonic Energy Drinks 36 g sachet 1 x Cherry PURE LIQUID ENERGY 50 ml tube 1 x Pomegranate Regeneration Mineral Drink Premium 20 g sachet 1 x drinking bottle 500 ml 1 x Fireprotect Skinprotect-Cream 15 ml tube 1 x information on nutrition during competition Put your trust in proven self-supply during competition and be independent from the drinks stations. Benefit from the expertise of experienced nutritionists and the many positive responses from outstanding performance athletes who have achieved success with these supplements. Find out how to use the products here How to use this set to best reach your target: Preparation: The supply of carbohydrates must be finely tuned prior to the competition. Thus, drink 1⁄2 litre of ISOTONIC energy drink the night before the race. Overnight you will lose fluids and sodium through breathing, sweating and urination. In addition, carbohydrate levels are at a minimum in the morning. Rebalance this deficit by consuming 1⁄2 litre of ISOTONIC energy drink one hour before the race begins. The race: Try to ensure constant provision throughout the race to avoid undesired slumps and fluctuations in performance. As you pass the 13 and 17 kilometre marks, consume half a tube of Pure LIQUID Energy and drink sufficient water at the water stations. Regeneration: After high levels of physical exertion, energy and electrolyte reserves are depleted. In the first half hour after exercise, the body can process nutrients at a faster rate, as the metabolism is still stimulated. As a result, you should drink 1⁄2 litre of Regeneration Drink Premium as soon after the race as possible.

    Price: 6.96 £ | Shipping*: 14.50 £
  • Sanct Bernhard Sport Marathon Set - 8 item
    Sanct Bernhard Sport Marathon Set - 8 item

    Everything you need in one set: 2 x Peach and Passion Fruit Isotonic Energy Drinks 36 g sachet 3 x Cherry PURE LIQUID ENERGY 50 ml tube 1 x Pomegranate Regeneration Mineral Drink Premium 20 g sachet 1 x Drinking bottle 500 ml 1 x Fireprotect Skinprotect Cream 15 ml tube 1 x Information on nutrition during competition Put your trust in proven self-supply during competition and be independent from the drinks stations. Benefit from the expertise of experienced nutritionists and the many positive responses from outstanding performance athletes who have achieved success with these supplements. Find out how to use the products here How to use this set to best reach your target: Preparation: The supply of carbohydrates must be finely tuned prior to the competition. Thus, drink 1⁄2 litre of ISOTONIC energy drink the night before the race. Overnight you will lose fluids and sodium through breathing, sweating and urination. In addition, carbohydrate levels are at a minimum in the morning. Rebalance this deficit by consuming 1⁄2 litre of ISOTONIC energy drink one hour before the race begins. The race: Try to ensure constant provision throughout the race to avoid undesired slumps and fluctuations in performance. Once you have passed the 15 kilometre mark, consume half a tube of Pure LIQUID Energy every five kilometres and drink sufficient water at the water stations. Regeneration: After high levels of physical exertion, energy and electrolyte reserves are depleted. In the first half hour after exercise, the body can process nutrients at a faster rate, as the metabolism is still stimulated. As a result, you should drink 1⁄2 litre of REGENERATION DRINK Premium as soon after the race as possible.

    Price: 9.58 £ | Shipping*: 14.50 £
  • Sanct Bernhard Sport Fitness Set
    Sanct Bernhard Sport Fitness Set

    Whether at home or on the go – this set is the key to your workout success! The set consists of: Protein Drink XXL 92 Strawberry-Vanilla Protein drink XXL 92 supplies perfectly selected proteins from whey isolate, calcium caseinate and egg to perfectly support muscle development and maintenance of the muscle mass. The drink is also recommended as an additional source of protein during figure-shaping training phases or increased protein requirements. The drink is complemented with the essential substances magnesium, zinc and vitamin B6, which all contribute towards a normal protein metabolism. A healthy immune system function is supported by zinc and vitamin B6. Fatigue is reduced thanks to the magnesium and vitamin B6 contained inside. Furthermore, the protein drink XXL 92 creates entirely new accentuation with its tasty hint of strawberry-vanilla. high-quality 3-component protein mixture with native, ultra-filtered whey isolate naturally contains BCAAs no artificial colourants Gluten-free and fructose-free Comfort Shaker 600 ml This high-quality, drip-safe 2-in-1 shaker offers pure comfort. The drink powder can be transported separately in its practical additional holder, meaning that you can prepare your shake fresh whenever you need it. A perfect companion, also for fast supply of nutrients after exertion - what more could a sportsperson wish for? Our practical tip: Using the 2-in-1 shaker, the ISOTONIC energy drink can be taken with you ready mixed for your phase of activity. The powder for fast regeneration is stored in the additional container and is available for use directly after sports. - BPA-free- Incl. arched screen (reduces clump formation)- Dishwasher-proof- Made in Germany Resistance Band The small and effective sporting equipment for streching, pilates, rehabilitation sport and physical therapy - including a workout leaflet (in german language). - Dimensions: 30 x 5 cm- Colour: yellow- Level: easy

    Price: 33.65 £ | Shipping*: 14.50 £
  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 753.14 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional (NCE)
    Dynamics 365 Customer Service Professional (NCE)

    Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)

    Price: 399.49 £ | Shipping*: 0.00 £
  • Sanct Bernhard Sport WARM-UP Massage oil - 100 ml
    Sanct Bernhard Sport WARM-UP Massage oil - 100 ml

    A good warm-up increases performance and reduces injury. Also recommended for muscular tension. Valuable herbal extracts and essential oils stimulate the skin circulation and support the warm-up phase. Relieves sore muscles and tension. The high-quality and effective herbal extracts and essential oils - like mint oil, eucalyptus oil, wintergreen and 24-herbal oil - enhance the loosening warm-up effect and promote circulation to the skin. Apply the Massage Oil evenly and massage in to enhance its effect. Almond and jojoba oil make the skin feel supple and regulate the skin's natural moisture content.

    Price: 4.74 £ | Shipping*: 14.50 £
  • Scar Gel - 25 ml
    Scar Gel - 25 ml

    A scar always occurs as a result of tissue injury. Scar-tissue is less elastic and less supplied with blood why tissue hardening can occur. Scar Gel contains 5% panthenol, that stimulates the skin metabolism, promotes regeneration and increases the moisturizing capacity of the skin. Additionally, high-quality birch bark extract supports these positive qualities.

    Price: 5.54 £ | Shipping*: 14.50 £

Similar search terms for Customer:


  • Is it a business customer or a private customer?

    To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.

  • What is Apple's customer support, not the customer service?

    Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.

  • Are there differences between customer service and factory customer service?

    Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.

  • Is customer service reliable?

    Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.

  • Is HP customer-friendly?

    HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.

  • Is the customer dishonest?

    I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.

  • What is the purpose of customer questions and customer answers on Amazon?

    The purpose of customer questions and customer answers on Amazon is to provide potential buyers with additional information about a product that may not be covered in the product description. Customers can ask specific questions about features, specifications, or any concerns they may have, and other customers who have purchased the product can provide answers based on their experience. This helps create a more informed shopping experience for customers and can help them make better purchasing decisions.

  • What is the difference on Amazon between customer rating and customer review?

    Customer rating on Amazon is a numerical score given by customers based on their overall satisfaction with the product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their personal experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations about the product's performance, quality, and features.

  • What is the difference at Amazon between customer rating and customer review?

    Customer rating at Amazon refers to the numerical score given by customers based on their overall satisfaction with a product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations behind the rating, helping other shoppers make informed decisions.

  • Why is the customer last name not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number in the following example?

    The customer last name is not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number because it is not unique. There can be multiple customers with the same last name, and using it as a primary key could lead to data duplication and inconsistency. A primary key should be unique for each record in the table, and the customer last name does not fulfill this requirement. Instead, a unique identifier such as customer ID number should be used as the primary key to ensure data integrity and avoid duplication.

  • How does the change of rate from existing customer to new customer occur?

    The change of rate from existing customer to new customer can occur through a variety of methods. For example, a company may offer promotional rates or discounts to attract new customers, while existing customers may be subject to regular pricing. Additionally, existing customers may have the opportunity to negotiate a new rate or package with the company, especially if they are considering switching to a different provider. Ultimately, the change of rate from existing customer to new customer is often influenced by the company's marketing strategies, customer retention efforts, and individual negotiations.

  • Why is the customer panicking because customer satisfaction is everything for the boss?

    The customer is panicking because they know that customer satisfaction is the top priority for the boss. They understand that if they are not satisfied with the product or service, it could have serious consequences for the business. The customer knows that the boss values their feedback and opinion, and they are worried that their dissatisfaction could lead to negative repercussions for the company. Therefore, they are feeling the pressure to ensure that their concerns are addressed and resolved in order to maintain the boss's focus on customer satisfaction.

* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.